Administrative Support Worker - NPT PAWS

Location Neath Port Talbot
Job Category: Community Based Support Work
Job type: Fixed Term Role
Salary: £21,336.75 per annum
Contact name: Elizabeth Crowther / Gia Stokes

Contact email: elizabeth.crowther@thewallich.net
Job ref: 002123
Published: 12 months ago

Hours of Work:  37.5 hours per week, Monday - Friday 09:00-17:00

Contract: Fixed term until December 2023

The Wallich is a leading homelessness and rough sleeping charity in Wales. For more information about our innovative work to support people across the country, visit The Wallich website.   Find out about Wales' leading homelessness charity, The Wallich www.thewallich.com/about-us

Project Description

The service operates in various localities/areas in Neath Port Talbot County Borough. The service provides housing related support within people’s homes or in the community, with the aim of preventing homelessness and increasing independence.  The project is funded through the Supporting People Programme Grant and is required to meet the Welsh Government’s National Outcomes Framework. The Framework’s four main aims are:

- Promoting Personal and Community Safety

- Promoting Independence and Control

- Promoting Economic Progress and Financial Control

- Promoting Health and Wellbeing

Purpose of Role

To provide support to the NPT Floating Support team that enables and empowers Service Users to address housing and/or personal difficulties, build their skills and confidence, and ultimately improve their ability to maintain their accommodation. The support will not create or increase dependence. It will ‘do with’ rather than ‘do for’, so it’s likely that support will involve accompanying Service Users initially, in order to familiarise them with an activity or appointment. Support will help people improve their control, understanding and involvement in dealing with the issues that affect them, and assist Service Users to achieve their preferred outcomes. To act as the first point of contact for NPT’s Gateway team to effectively manage the assessment and referrals of new service users. To ensure that monitoring of service user needs are met.

Will need to be IT literate, with experience of the Microsoft Offices suite. Roles involves day to day working on the duty desk, carrying out Health & Safety checks on fire equipment and other daily office administrative tasks.

This role is subject to an Enhanced DBS disclosure.  

No Agencies.

We do not accept unsolicited agency referrals for this position and do not consider any applicants, to have been introduced to us via agency.

Follow the link below to view the full job description and person specification. Please refer to this information when completing your CV and Cover Letter; see our Application Guidance page for tips on what to include:

Job Description Link

Closing date for this vacancy is 9th June 2023 at 09:00am. 

The Wallich reserves the right to close this vacancy early should sufficient applications be received.