Accommodation and Housing Worker

Location Torfaen County Borough
Job Category: Residential Support Work
Job type: Permanent Role
Salary: £23,907.81 + Sleep in Allowance
Contact name: Tracy Barrington

Contact email:
Job ref: 005962
Published: about 1 month ago

Hours of Work:  Average of 37.5 hours per week – following a 7 week rolling rota including a cover week and sleep-ins. Sleep-ins are paid at £97.24 per shift. Full rota is outlined in the documents below.

The Wallich is a leading homelessness and rough sleeping charity in Wales. For more information about our innovative work to support people across the country, visit The Wallich website.   Find out about Wales' leading homelessness charity, The Wallich 

Project Description

The Torfaen Accommodation and Support Hub is an innovative and exciting project located within the heart of Pontypool that will provide information, advice, support and accommodation to residents of Torfaen who are experiencing homelessness or struggling with housing issues.  A newly reconfigured provision within a listed building the service will host 15 units of accommodation alongside the provision of multi agency drop in hub where people can access information, advice and support.

The service is an integral part of the Local Authorities approach to responding to homelessness in Torfaen and founded on a partnership and multi agency model of delivering information, support, assistance and accommodation to prevent and resolve homelessness.

Purpose of Role

To coordinate and provide residential support that enables and empowers Service Users to address housing and/or personal difficulties, build their skills and confidence, and ultimately improve their ability to maintain their future accommodation. The support will not create or increase dependence. It will ‘do with’ rather than ‘do for’, so it’s likely that support will involve accompanying Service Users initially, in order to familiarise them with an activity or appointment. Support will help people improve their control, understanding and involvement in dealing with the issues that affect them, and assist Service Users to achieve their preferred outcomes. In addition, to meet the housing management needs of the project ensuring the delivery of a safe, secure and effective service.

This role is subject to an Enhanced DBS disclosure.  

We are not utilising agencies with this role and kindly ask that agencies do not approach to assist us with this vacancy.

Follow the link below to view the full job description and person specification. Please refer to this information when completing your CV and Cover Letter; see our  Application Guidance  page for tips on what to include:

Job Description 


Employee Benefits

Closing date for this vacancy is 22nd July 2024 at 09:00am. 

The Wallich reserves the right to close this vacancy early should sufficient applications be received. Therefore, we encourage early applications to ensure consideration.