An exciting time to join our People Team
Following a recent internal promotion and the growth of our People function, we’re looking for an enthusiastic, people-centred People Partner to join us at The Wallich.
This is a genuinely exciting opportunity. Our People Team has expanded to include a Wellbeing Partner, and together we’re shaping a more psychologically informed, trauma aware and manager enabled approach to people practice.
If you love coaching managers, navigating complex employee relations with compassion and helping build practical tools that genuinely support people — this could be the role for you.
What will you be doing?
As a People Partner, you’ll be a trusted adviser and coach to managers across the organisation, supporting around 50% of our workforce. You’ll work proactively and relationally, helping managers feel confident, capable and supported in their people responsibilities.
You’ll be joining a People Team that is growing, reflective, values-led — and not afraid to challenge traditional HR approaches when they don’t serve people well.
You’ll be:
Coaching and mentoring managers to build confidence, capability and consistency.
Managing a varied and complex employee relations caseload, applying strong legislative knowledge with empathy and professionalism.
Working collaboratively with the Strategic People Lead, People Partner, Wellbeing Partner and People Assistants to embed psychologically informed and trauma-aware practices.
Contributing to People-led projects, including the development of manager toolkits, guidance and practical resources.
Supporting health, wellbeing and attendance matters with a balanced, person-centred approach.
Advising on TUPE processes and organisational change
Helping shape policies and guidance that are clear, accessible and human led.
Using people data and insight to inform proactive solutions.
Acting as a role model for our values, inclusion commitments and people-first culture.
Who are we looking for?
Confident and credible in employee relations and employment legislation, using this within a partnership model
Passionate about coaching, mentoring and enabling managers.
Skilled in handling sensitive issues with empathy, boundaries and professionalism.
Comfortable working in complexity and ambiguity
Curious, reflective and open to doing things differently
Aligned with trauma-informed and psychologically informed approaches
Level 5 CIPD (or equivalent) or a willingness to work towards it.
Confidence using HR systems and people data
Resilience, warmth and emotional intelligence
The ability to travel and have your own vehicle.
Why choose The Wallich?
The Wallich is a leading homelessness and rough sleeping charity in Wales. Everything we do is rooted in our values:
Courageous. Determined. Authentic. Compassionate. Community.
We believe:
People do their best work when they feel safe, supported and understood.
Managers deserve coaching, not just policies.
Trauma-informed practice should be in everything we do.
Belonging, dignity and kindness are everyone’s responsibility.
Ready to be part of something meaningful?
If you’re excited by the idea of shaping people practice, supporting managers with confidence and compassion, and contributing to a psychologically informed workplace — we’d love to hear from you.
Apply now and help us create a work environment where people can truly thrive
Please note: This is a Hybrid position so can be based anywhere in Wales. The role will involve occasional travel to our hub at 18 Park Place in Cardiff as well as services across Wales when required so a Driving Licence and access to own vehicle is essential for this role.
We are not utilising agencies with this role and kindly ask that agencies do not approach to assist us with this vacancy.
Follow the link below to view the full job description and person specification. Please refer to this information when completing your CV and Cover Letter:
Closing date for this vacancy is 16th January 2026 at 09:00am.
The Wallich reserves the right to close this vacancy early should sufficient applications be received. Therefore, we encourage early applications to ensure consideration.
At The Wallich, we’re fully committed to supporting and improving Equity, Diversity and Inclusion to ensure we’re the best community we can be. There is always still room to evolve and improve and we are striving to create an environment where all staff can bring their authentic selves to the workplace. We welcome and encourage applications from all backgrounds and if you would like any support with your application or to discuss any adjustments that you may require, please contact recruitment@thewallich.net or call 02920 668 464