Hours of Work: 37.5 hours per week; Monday – Friday 09:00-17:00 with some flexibility
Contract: This is an exciting new role which is initially offered as a fixed-term contract until 31 March 2027. It is anticipated that there is scope for this to develop into a permanent position for which the successful candidate will be eligible for consideration.
Location: Hybrid, with occasional travel to a Wallich Hub, service or external venue as required.
The Wallich is a leading homelessness and rough sleeping charity in Wales. For more information about our innovative work to support people across the country, visit The Wallich website. Find out about Wales' leading homelessness charity, The Wallich www.thewallich.com/about-us
Purpose of Role
The Rent & Service Charge Analyst will be responsible for ensuring that rents and service charges set for the charity’s supported accommodation fully and accurately reflect the true costs of providing the service, and are compliant with Housing Benefit regulations.
Working with colleagues across Finance, Housing Management, Development and Operations, the post holder will analyse all costs associated with each property (including staffing, utilities, furnishings, maintenance and management overheads), produce robust rent schedules, and support successful approval of rents by local authority Housing Benefit departments. The post holder will help ensure that income, costs and property-related data are complete, accurate and properly reflected in budgets, forecasts and rent schedules.
Main Duties & Responsibilities:
Rent and Service Charge Setting
Analyse and calculate the full cost of providing supported accommodation on a property-by-property basis
Ensure all eligible costs are appropriately captured within rent and service charge calculations
Allocate shared and overhead costs accurately and transparently
Review and update rent levels annually, or as required, in response to cost changes
Cost Analysis & Modelling
Analyse utility costs (gas, electricity, water, broadband, etc.), including averaging costs where properties are not individually metered
Assess staffing costs, including support staff, management and on-call provision
Calculate costs relating to furnishing, voids, repairs, maintenance, compliance and management
Develop and maintain cost models and assumptions to support rent setting
Correspond with partner landlords to obtain and verify details of their rent and service charges for relevant properties.
Supporting the Finance Business Partner
Assist the Finance Business Partner and Development Team with budgets and forecasts for planned and reactive maintenance and capital spend.
Support Residential Services managers in reviewing variances against budget, providing clear explanations and evidence as required.
Prepare and post journals, adjustments and corrections as authorised, ensuring accurate coding and adherence to financial procedures.
Work with the Development Team to identify capital expenditure within repairs and maintenance spend and ensure correct treatment in the accounts.
Data Management, Reporting and Collaboration
Maintain accurate financial and property-related records in Inform (Salesforce), the Property Register, and finance systems.
This role is subject to a Basic DBS disclosure.
We are not utilising agencies with this role and kindly ask that agencies do not approach to assist us with this vacancy.
Follow the link below to view the full job description and person specification. Please refer to this information when completing your CV and Cover Letter; see our Application Guidance page for tips on what to include:
Closing date for this vacancy is 9th February 2026 at 09:00am.
The Wallich reserves the right to close this vacancy early should sufficient applications be received. Therefore, we encourage early applications to ensure consideration.
At The Wallich, we’re fully committed to supporting and improving Equity, Diversity and Inclusion to ensure we’re the best community we can be. There is always still room to evolve and improve and we are striving to create an environment where all staff can bring their authentic selves to the workplace. We welcome and encourage applications from all backgrounds and if you would like any support with your application or to discuss any adjustments that you may require, please contact recruitment@thewallich.net or call 02920 668 464