Senior Support Worker - Wrexham Doorstop

Location Wrexham
Job Category: Community Based Support Work
Job type: Fixed Term Role
Salary: £23,393.80 per annum
Contact name: David Wylie

Contact email:
Job ref: 005542
Published: 28 days ago

Hours of Work: 37.5 hours per week - Monday - Friday 09:00-17:00

Contract: Fixed term until March 2025

The Wallich is a leading homelessness and rough sleeping charity in Wales. For more information about our innovative work to support people across the country, visit The Wallich website.   Find out about Wales' leading homelessness charity, The Wallich 

Do you have lived experience of substance misuse, homelessness or emotional ill health?

Do you feel like you are courageous, determined, authentic, compassionate and have a sense of community?

At The Wallich we’re looking for the right people, not the right work histories.

Tell us in a covering letter what makes you the right person and we can teach you the rest‿.

Project Description

The project operates across Wrexham working with Service Users who will be stable and/or in treatment or recently released from prison and engaged in relapse prevention work with the Substance Misuse Service. The service provides residential and floating support with the aim of meeting individuals’ needs, which promote independence and lead to a sustainable move-on. The project also provides housing related support within people’s homes or in the community, with the aim of preventing homelessness and increasing independence.  The project is funded through the Housing Support Grant and is required to meet the Welsh Government’s National Outcomes Framework. The Framework’s four main aims are:

- Promoting Personal and Community Safety

- Promoting Independence and Control

- Promoting Economic Progress and Financial Control

- Promoting Health and Wellbeing

Purpose of Role

To coordinate and provide residential and floating support that enables and empowers Service Users to address housing, substance misuse and criminal offending issues; build their skills and confidence; and ultimately improve their ability to maintain their current or future accommodation. The support will promote independence to enable people to improve their control, understanding and involvement in dealing with the issues that affect them, and assist service users to achieve their preferred outcomes.

There is also the ability to earn £30 per day on the on call weekend rota. The on call is an emergency contact service for residents at the weekend between 09:00 and 17:00 on a Saturday and Sunday this is a phone service only.

An open day will be held on the 9th May for prospective applicants to come to the office and speak to the current staff and managers if you have any queries about the role or would like any further information please contact

This role is subject to an Enhanced DBS Disclosure.

Please note: Driving Licence and use of a vehicle is Essential

We are not utilising agencies with this role and kindly ask that agencies do not approach to assist us with this vacancy.

Follow the link below to view the full job description and person specification. Please refer to this information when completing your Cover Letter; see our Application Guidance page for tips on what to include. :

Job Description Link

Employee Benefits

Closing date for this vacancy is 20th May 2024 at 09:00am. 

The Wallich reserves the right to close this vacancy early should sufficient applications be received. Therefore, we encourage early applications to ensure consideration.