Support Worker - Multi Agency Complex Needs (MAC)

Location Bridgend
Job Category: Residential Support Work
Job type: Permanent Role
Salary: £21,836.75 per annum
Contact name: Shogun-Li Thomas

Contact email:
Job ref: 004283
Published: 3 months ago

Hours of Work:  37.5 hours per week as per rota, 3 on/ 3 off. 7am-7pm

The Wallich is a leading homelessness and rough sleeping charity in Wales. For more information about our innovative work to support people across the country, visit The Wallich website.   Find out about Wales' leading homelessness charity, The Wallich

Project Description

The project operates in Bridgend working with young people who have complex needs such as behavioural, substance misuse, mental health and offending issues and works alongside other agencies such as probation, youth offending service and social services. The service provides residential support with the aim of meeting individuals’ needs, which promote independence and lead to a sustainable move-on. The project is funded through the Supporting People Programme Grant and is required to meet the Welsh Government’s National Outcomes Framework. The Framework’s four main aims are:

- Promoting Personal and Community Safety

- Promoting Independence and Control

- Promoting Economic Progress and Financial Control

- Promoting Health and Wellbeing

Purpose of Role

To provide residential support that enables and empowers Service Users to address housing and/or personal difficulties, build their skills and confidence, and ultimately improve their ability to maintain their future or current accommodation. The support will not create or increase dependence. It will ‘do with’ rather than ‘do for’, so it’s likely that support will involve accompanying Service Users initially, in order to familiarise them with an activity or appointment. Support will enable people to improve their control, understanding and involvement in dealing with the issues that affect them, and assist Service Users to achieve their preferred outcomes. In addition, to assist with the housing management needs of the project ensuring the delivery of a safe, secure and effective service.

This role is subject to an Enhanced DBS disclosure.  

Please note: Driving Licence and use of a vehicle is essential

We are not utilising agencies with this role and kindly ask that agencies do not approach to assist us with this vacancy.

Follow the link below to view the full job description and person specification. Please refer to this information when completing your CV and Cover Letter - for your cover letter please summarise how you meet the requirements of this role as detailed in the job description ; see our    Application Guidance page for further tips on what to include:

Job Description Link

Employee Benefits

Closing date for this vacancy is 4th Dec 2023 at 09:00am. 

The Wallich reserves the right to close this vacancy early should sufficient applications be received. Therefore, we encourage early applications to ensure consideration.