Hours of Work: 37.5 hours per week, Monday - Friday 09:00-17:00 with some flexibility
Contract: Fixed term until March 2026 - will also consider secondments for internal staff
The Wallich is a leading homelessness and rough sleeping charity in Wales. For more information about our innovative work to support people across the country, visit The Wallich website. Find out about Wales' leading homelessness charity, The Wallich www.thewallich.com/about-us
Purpose of Role
The Engagement & Progression Mentor will work with internal Wallich projects to promote and help gather referrals for the Torfaen Works project. This will include going out to visit Wallich projects, speaking to staff and potential participants about the project, and arranging taster sessions. The Engagement & Progression Mentor will support service users to access basic skills, job searching activities, volunteering placements, courses or employment. The Mentor will maintain regular communication with participants and offer guidance, encouragement and practical support to aid their progression into the next phase of their journey. Support will be provided via phone calls, emails, Teams calls and face-to-face meetings. There will be a requirement to travel to visit service users and external partners across Torfaen. The Engagement & Progression Mentor will work with external partners to secure opportunities for the participants who have completed the Torfaen Works programme and work closely with Wallich staff to make sure that the participants’ individual needs are met. This project is funded by the UK Government through the UK Shared Prosperity Fund.
This role is subject to an Enhanced DBS disclosure.
Please note: Driving Licence and access to own vehicle is essential for this role as will need to cover Torfaen local authority.
We are not utilising agencies with this role and kindly ask that agencies do not approach to assist us with this vacancy.
Follow the link below to view the full job description and person specification. Please refer to this information when completing your CV and Cover Letter; see our Application Guidance page for tips on what to include:
Closing date for this vacancy is 27th October 2025 at 09:00am.
The Wallich reserves the right to close this vacancy early should sufficient applications be received. Therefore, we encourage early applications to ensure consideration.
At The Wallich, we’re fully committed to supporting and improving Equity, Diversity and Inclusion to ensure we’re the best community we can be. There is always still room to evolve and improve and we are striving to create an environment where all staff can bring their authentic selves to the workplace. We welcome and encourage applications from all backgrounds and if you would like any support with your application or to discuss any adjustments that you may require, please contact recruitment@thewallich.net or call 02920 668 464