Intensive Housing Worker - NPT PAWS

Location Neath Port Talbot
Job Category: Community Based Support Work
Job type: Permanent Role
Salary: £27,264.50 per annum
Contact name: Elizabeth Crowther or Gia Stokes

Contact email: elizabeth.crowther@thewallich.net
Job ref: 009805
Published: 10 days ago

Hours of Work: 37.5 hours per week, between Monday-Friday 09:00-17:00 with some flexibility

The Wallich is a leading homelessness and rough sleeping charity in Wales. For more information about our innovative work to support people across the country, visit The Wallich website.   www.thewallich.com/about-us

Project Description

Neath Port Talbot Prevention and Wellbeing Support provides generic floating support to the residents of Neath Port Talbot. Addressing housing, financial and personal difficulties, building the service users skills and confidence, improving their ability to maintain their accommodation, increasing their independence to achieve agreed goals.

The project is funded through the Supporting People Programme Grant and is required to meet the Welsh Government’s National Outcomes Framework. The Framework’s four main aims are:

* Promoting Personal and Community Safety

* Promoting Independence and Control

* Promoting Economic Progress and Financial Control

* Promoting Health and Wellbeing

Purpose of Role

This role will be responsible for coordinating and providing a flexible person centred, solution focused service, working within a housing setting, often with individuals with complex needs who are at risk of homelessness. The role involves housing management, providing support to maintain a safe and stable environment, and assisting residents with various aspects of daily life, including financial management, accessing benefits, and finding employment.

Intensive Housing Worker is based around the ethos that housing is a human right and differs from traditional supported housing and homelessness provision that place conditions on people to prove that they are ready for independent housing.  Intensive Housing Workers play a crucial role in helping vulnerable individuals achieve stable and independent living by providing comprehensive support and guidance throughout their housing journey.

Following similar principles set out by the Housing First model, it is a housing led approach with critical time interventions to successfully support people with repeat histories of homelessness, who experience multiple disadvantages, into independent and stable accommodation, through the provision of intensive wrap-around and trauma informed support.

This role is subject to an Enhanced DBS check

Please note: Driving Licence and access to own vehicle is essential for this role.

We are not utilising agencies with this role and kindly ask that agencies do not approach to assist us with this vacancy.

Follow the link below to view the full job description and person specification. Please refer to this information when completing your CV and Cover Letter; see our   Application Guidance  page for tips on what to include:

 Job Description Link

 Employee Benefits

Closing date for this vacancy is 22nd September 2025 at 09:00am. 

The Wallich reserves the right to close this vacancy early should sufficient applications be received. Therefore, we encourage early applications to ensure consideration.

At The Wallich, we’re fully committed to supporting and improving Equity, Diversity and Inclusion to ensure we’re the best community we can be. There is always still room to evolve and improve and we are striving to create an environment where all staff can bring their authentic selves to the workplace. We welcome and encourage applications from all backgrounds and if you would like any support with your application or to discuss any adjustments that you may require, please contact recruitment@thewallich.net or call 02920 668 464