Senior Support Worker - Cardiff Solutions & Outreach

Location Cardiff
Job Category: Community Based Support Work
Job type: Permanent Role
Salary: £23,393.80 per annum
Contact name: Dawn Taylor

Contact email: dawn.taylor@thewallich.net
Job ref: 005402
Published: 11 days ago

Hours of Work:  37.5 hours per week, Monday – Friday 08:00-16:00 with some flexibility

The Wallich is a leading homelessness and rough sleeping charity in Wales. For more information about our innovative work to support people across the country, visit The Wallich website.   Find out about Wales' leading homelessness charity, The Wallich    www.thewallich.com/about-us 

Project Description

The Service operates in Cardiff working with Service Users (the majority of whom are rough sleepers) who are homeless or at risk of becoming homeless. The Service helps people to find solutions to the problems they are facing. The Service aims to engage vulnerable adults into support services, either by providing or signposting the relevant support, thereby preventing instances of homelessness and increasing independence. The project is funded on a temporary basis by Cardiff Council.

Purpose of Role

To provide support to Rough Sleepers with general welfare, benefits, housing assessments, accessing health services, clothes bank, food banks and signpost to other Organisations as appropriate. Solutions is a One Stop drop in centre for Rough Sleepers and staff work alongside Cardiff Council and The Salvation Army to provide the best support we can offer.

To coordinate and provide support that enables and empowers Service Users to address housing and/or personal difficulties, needs, build their skills and confidence, and ultimately improve their ability to access and maintain accommodation. The support provided will not create or increase dependence. It will ‘do with’ rather than ‘do for’, so it’s likely that support will sometimes involve accompanying Service Users initially, in order to familiarise them with an activity or appointment. Support will help people improve their control, understanding and involvement in dealing with the issues that affect them, and assist Service Users to achieve their preferred outcomes.

This role is subject to an Enhanced DBS disclosure.  

We are not utilising agencies with this role and kindly ask that agencies do not approach to assist us with this vacancy.

Follow the link below to view the full job description and person specification. Please refer to this information when completing your CV and Cover Letter; see our Application Guidance  page for tips on what to include:

 Job Description Link

 Employee Benefits

Closing date for this vacancy is 2nd May 2024 at 09:00am. 

The Wallich reserves the right to close this vacancy early should sufficient applications be received. Therefore, we encourage early applications to ensure consideration.